All Systems Operational

ToneGrid distribution, royalty, and API services are running normally.

16 Operational · 16 services

Last checked: 17:09:34 UTC  ·  Refreshes automatically every 60 s

Platform

Operational
Web Application
Operational
30 days ago 93.33% uptime Today
API Gateway
Operational
30 days ago 96.67% uptime Today
Artist Portal
Operational
30 days ago 90% uptime Today
Admin Dashboard
Operational
30 days ago 96.67% uptime Today

Distribution

Operational
DSP Delivery Pipeline
Operational
30 days ago 93.33% uptime Today
Release Ingest & QC
Operational
30 days ago 93.33% uptime Today
DDEX Packaging
Operational
30 days ago 93.33% uptime Today
Takedown Processing
Operational
30 days ago 93.33% uptime Today

Streaming Analytics

Operational
Streaming Analytics API
Operational
30 days ago 66.67% uptime Today
Store Reporting Feed
Operational
30 days ago 66.67% uptime Today

Royalties & Payouts

Operational
Royalty Calculation Engine
Operational
30 days ago 96.67% uptime Today
Payout Processing
Operational
30 days ago 96.67% uptime Today
Statement Generator
Operational
30 days ago 96.67% uptime Today

Infrastructure

Operational
CDN & Asset Delivery
Operational
30 days ago 76.67% uptime Today
Email Delivery
Operational
30 days ago 83.33% uptime Today
Webhook Dispatcher
Operational
30 days ago 96.67% uptime Today

Past Incidents

Artist Portal — service degradation detected

Resolved Minor

Sep 3, 2026 → Sep 3, 2026 · Artist Portal

Investigating

Artist Portal is degraded. Auto-detected by health probe (latency 4734 ms). Investigating.

Sep 3, 2026 · 15:35 1788449716UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 15:40 1788450004UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 3, 2026 → Sep 3, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3012 ms). Investigating.

Sep 3, 2026 · 03:15 1788405319UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 03:20 1788405604UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 3, 2026 → Sep 3, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5036 ms). Investigating.

Sep 3, 2026 · 03:15 1788405319UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 03:20 1788405604UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5014 ms). Investigating.

Sep 2, 2026 · 14:52 1788360732UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 14:55 1788360904UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 5015 ms). Investigating.

Sep 2, 2026 · 12:05 1788350724UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 12:10 1788351004UTCC

Webhook Dispatcher — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Webhook Dispatcher

Investigating

Webhook Dispatcher is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Webhook Dispatcher has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349885UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Statement Generator — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Statement Generator

Investigating

Statement Generator is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Statement Generator has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Payout Processing — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Payout Processing

Investigating

Payout Processing is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Payout Processing has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Royalty Calculation Engine — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Royalty Calculation Engine

Investigating

Royalty Calculation Engine is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Royalty Calculation Engine has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Store Reporting Feed — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Store Reporting Feed

Investigating

Store Reporting Feed is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Store Reporting Feed has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 8004 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Takedown Processing — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Takedown Processing

Investigating

Takedown Processing is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Takedown Processing has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

DDEX Packaging — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · DDEX Packaging

Investigating

DDEX Packaging is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

DDEX Packaging has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Release Ingest & QC — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Release Ingest & QC

Investigating

Release Ingest & QC is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Release Ingest & QC has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

DSP Delivery Pipeline — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · DSP Delivery Pipeline

Investigating

DSP Delivery Pipeline is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

DSP Delivery Pipeline has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Admin Dashboard — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Admin Dashboard

Investigating

Admin Dashboard is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Admin Dashboard has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Artist Portal — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

API Gateway — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · API Gateway

Investigating

API Gateway is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

API Gateway has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Web Application — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Web Application

Investigating

Web Application is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC

Artist Portal — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:26 1788348370UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:30 1788348615UTCC

API Gateway — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · API Gateway

Investigating

API Gateway is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:26 1788348370UTCC

Resolved

API Gateway has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:30 1788348615UTCC

Web Application — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Web Application

Investigating

Web Application is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:26 1788348370UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:30 1788348615UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5076 ms). Investigating.

Sep 2, 2026 · 11:00 1788346815UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 12:10 1788351004UTCC

Email Delivery — service degradation detected

Resolved Major

Aug 30, 2026 → Aug 30, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3015 ms). Investigating.

Aug 30, 2026 · 08:10 1788077414UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Aug 30, 2026 · 08:15 1788077704UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Aug 29, 2026 → Aug 29, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5063 ms). Investigating.

Aug 29, 2026 · 02:30 1787970614UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Aug 29, 2026 · 02:35 1787970903UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Aug 26, 2026 → Aug 26, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5063 ms). Investigating.

Aug 26, 2026 · 10:45 1787741113UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Aug 26, 2026 · 10:49 1787741357UTCC

Takedown Processing — service degradation detected

Resolved Major

Aug 18, 2026 → Aug 18, 2026 · Takedown Processing

Investigating

Takedown Processing is reporting an outage. Auto-detected by health probe (latency 21 ms). Investigating.

Aug 18, 2026 · 05:00 1787029205UTCC

Resolved

Takedown Processing has returned to operational. Auto-resolved by health probe.

Aug 18, 2026 · 05:05 1787029503UTCC

DDEX Packaging — service degradation detected

Resolved Major

Aug 18, 2026 → Aug 18, 2026 · DDEX Packaging

Investigating

DDEX Packaging is reporting an outage. Auto-detected by health probe (latency 38 ms). Investigating.

Aug 18, 2026 · 05:00 1787029205UTCC

Resolved

DDEX Packaging has returned to operational. Auto-resolved by health probe.

Aug 18, 2026 · 05:05 1787029503UTCC

Release Ingest & QC — service degradation detected

Resolved Major

Aug 18, 2026 → Aug 18, 2026 · Release Ingest & QC

Investigating

Release Ingest & QC is reporting an outage. Auto-detected by health probe (latency 19 ms). Investigating.

Aug 18, 2026 · 05:00 1787029205UTCC

Resolved

Release Ingest & QC has returned to operational. Auto-resolved by health probe.

Aug 18, 2026 · 05:05 1787029503UTCC

DSP Delivery Pipeline — service degradation detected

Resolved Minor

Aug 18, 2026 → Aug 18, 2026 · DSP Delivery Pipeline

Investigating

DSP Delivery Pipeline is degraded. Auto-detected by health probe (latency 425 ms). Investigating.

Aug 18, 2026 · 05:00 1787029205UTCC

Resolved

DSP Delivery Pipeline has returned to operational. Auto-resolved by health probe.

Aug 18, 2026 · 05:05 1787029503UTCC

Artist Portal — service degradation detected

Resolved Major

Aug 18, 2026 → Aug 18, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 107 ms). Investigating.

Aug 18, 2026 · 05:00 1787029205UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Aug 18, 2026 · 05:05 1787029503UTCC

Web Application — service degradation detected

Resolved Minor

Aug 15, 2026 → Aug 15, 2026 · Web Application

Investigating

Web Application is degraded. Auto-detected by health probe (latency 4234 ms). Investigating.

Aug 15, 2026 · 05:15 1786770913UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Aug 15, 2026 · 05:20 1786771203UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Aug 12, 2026 → Aug 12, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5022 ms). Investigating.

Aug 12, 2026 · 09:20 1786526414UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Aug 12, 2026 · 10:16 1786529797UTCC

Email Delivery — service degradation detected

Resolved Minor

Aug 10, 2026 → Aug 10, 2026 · Email Delivery

Investigating

Email Delivery is degraded. Auto-detected by health probe (latency 7001 ms). Investigating.

Aug 10, 2026 · 09:55 1786355712UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Aug 10, 2026 · 10:00 1786356004UTCC

Email Delivery — service degradation detected

Resolved Minor

Aug 8, 2026 → Aug 8, 2026 · Email Delivery

Investigating

Email Delivery is degraded. Auto-detected by health probe (latency 5073 ms). Investigating.

Aug 8, 2026 · 15:50 1786204216UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Aug 8, 2026 · 15:55 1786204502UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Aug 7, 2026 → Aug 7, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5035 ms). Investigating.

Aug 7, 2026 · 16:30 1786120213UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Aug 7, 2026 · 16:35 1786120503UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Aug 6, 2026 → Aug 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5028 ms). Investigating.

Aug 6, 2026 · 11:45 1786016712UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Aug 6, 2026 · 12:45 1786020303UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jul 16, 2026 → Jul 16, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5022 ms). Investigating.

Jul 16, 2026 · 11:25 1784201112UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 16, 2026 · 12:50 1784206203UTCC

Email Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3018 ms). Investigating.

Jul 6, 2026 · 09:50 1783331409UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 09:55 1783331705UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5015 ms). Investigating.

Jul 6, 2026 · 02:20 1783304413UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 02:25 1783304703UTCC

Email Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3014 ms). Investigating.

Jul 6, 2026 · 02:10 1783303819UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 02:15 1783304111UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5014 ms). Investigating.

Jul 6, 2026 · 02:10 1783303819UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 02:15 1783304111UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5016 ms). Investigating.

Jul 6, 2026 · 00:45 1783298716UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 00:55 1783299302UTCC

Email Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3011 ms). Investigating.

Jul 6, 2026 · 00:25 1783297519UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 00:30 1783297806UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jul 6, 2026 → Jul 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5017 ms). Investigating.

Jul 6, 2026 · 00:25 1783297519UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 00:30 1783297806UTCC

CDN & Asset Delivery — service degradation detected

Resolved Minor

Jul 6, 2026 → Jul 6, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is degraded. Auto-detected by health probe (latency 4205 ms). Investigating.

Jul 6, 2026 · 00:07 1783296457UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jul 6, 2026 · 00:10 1783296603UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jun 15, 2026 → Jun 16, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5027 ms). Investigating.

Jun 15, 2026 · 23:20 1781565612UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jun 16, 2026 · 00:30 1781569803UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Jun 15, 2026 → Jun 15, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 669 ms). Investigating.

Jun 15, 2026 · 12:05 1781525108UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Jun 15, 2026 · 13:15 1781529302UTCC

API Gateway — service degradation detected

Resolved Major

Jun 13, 2026 → Jun 13, 2026 · API Gateway

Investigating

API Gateway is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Jun 13, 2026 · 10:47 1781347633UTCC

Resolved

API Gateway has returned to operational. Auto-resolved by health probe.

Jun 13, 2026 · 10:50 1781347802UTCC