All Systems Operational

ToneGrid distribution, royalty, and API services are running normally.

16 Operational · 16 services

Last checked: 09:35:04 UTC  ·  Refreshes automatically every 60 s

Platform

Operational
Web Application
Operational
30 days ago 90% uptime Today
API Gateway
Operational
30 days ago 96.67% uptime Today
Artist Portal
Operational
30 days ago 90% uptime Today
Admin Dashboard
Operational
30 days ago 93.33% uptime Today

Distribution

Operational
DSP Delivery Pipeline
Operational
30 days ago 90% uptime Today
Release Ingest & QC
Operational
30 days ago 90% uptime Today
DDEX Packaging
Operational
30 days ago 90% uptime Today
Takedown Processing
Operational
30 days ago 93.33% uptime Today

Streaming Analytics

Operational
Streaming Analytics API
Operational
30 days ago 86.67% uptime Today
Store Reporting Feed
Operational
30 days ago 93.33% uptime Today

Royalties & Payouts

Operational
Royalty Calculation Engine
Operational
30 days ago 93.33% uptime Today
Payout Processing
Operational
30 days ago 93.33% uptime Today
Statement Generator
Operational
30 days ago 93.33% uptime Today

Infrastructure

Operational
CDN & Asset Delivery
Operational
30 days ago 90% uptime Today
Email Delivery
Operational
30 days ago 90% uptime Today
Webhook Dispatcher
Operational
30 days ago 93.33% uptime Today

Past Incidents

DDEX Packaging — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · DDEX Packaging

Investigating

DDEX Packaging is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 5, 2026 · 15:26 1791213989UTCC

Resolved

DDEX Packaging has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 15:29 1791214149UTCC

Artist Portal — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 5, 2026 · 15:26 1791213989UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 15:29 1791214149UTCC

Release Ingest & QC — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · Release Ingest & QC

Investigating

Release Ingest & QC is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 5, 2026 · 15:20 1791213656UTCC

Resolved

Release Ingest & QC has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 15:29 1791214149UTCC

DSP Delivery Pipeline — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · DSP Delivery Pipeline

Investigating

DSP Delivery Pipeline is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 5, 2026 · 15:20 1791213656UTCC

Resolved

DSP Delivery Pipeline has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 15:29 1791214149UTCC

Admin Dashboard — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · Admin Dashboard

Investigating

Admin Dashboard is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 5, 2026 · 15:20 1791213656UTCC

Resolved

Admin Dashboard has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 15:29 1791214149UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Oct 5, 2026 → Oct 5, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 5013 ms). Investigating.

Oct 5, 2026 · 13:02 1791205330UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Oct 5, 2026 · 13:03 1791205437UTCC

Web Application — service degradation detected

Resolved Minor

Oct 3, 2026 → Oct 3, 2026 · Web Application

Investigating

Web Application is degraded. Auto-detected by health probe (latency 4336 ms). Investigating.

Oct 3, 2026 · 17:30 1791048626UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Oct 3, 2026 · 17:31 1791048707UTCC

Artist Portal — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:22 1790839364UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:25 1790839503UTCC

API Gateway — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · API Gateway

Investigating

API Gateway is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Oct 1, 2026 · 07:22 1790839364UTCC

Resolved

API Gateway has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:25 1790839503UTCC

Web Application — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Web Application

Investigating

Web Application is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Oct 1, 2026 · 07:22 1790839364UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:25 1790839503UTCC

Webhook Dispatcher — service degradation detected

Resolved Minor

Oct 1, 2026 → Oct 1, 2026 · Webhook Dispatcher

Investigating

Webhook Dispatcher is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Investigating

Webhook Dispatcher is degraded. Auto-detected by health probe (latency 7854 ms). Investigating.

Oct 1, 2026 · 07:23 1790839382UTCC

Resolved

Webhook Dispatcher has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Email Delivery — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 8004 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Statement Generator — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Statement Generator

Investigating

Statement Generator is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Statement Generator has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Payout Processing — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Payout Processing

Investigating

Payout Processing is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Payout Processing has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Royalty Calculation Engine — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Royalty Calculation Engine

Investigating

Royalty Calculation Engine is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Royalty Calculation Engine has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Store Reporting Feed — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Store Reporting Feed

Investigating

Store Reporting Feed is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Store Reporting Feed has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Takedown Processing — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Takedown Processing

Investigating

Takedown Processing is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Takedown Processing has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

DDEX Packaging — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · DDEX Packaging

Investigating

DDEX Packaging is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

DDEX Packaging has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Release Ingest & QC — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Release Ingest & QC

Investigating

Release Ingest & QC is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Release Ingest & QC has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

DSP Delivery Pipeline — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · DSP Delivery Pipeline

Investigating

DSP Delivery Pipeline is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

DSP Delivery Pipeline has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

Admin Dashboard — service degradation detected

Resolved Major

Oct 1, 2026 → Oct 1, 2026 · Admin Dashboard

Investigating

Admin Dashboard is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Oct 1, 2026 · 07:21 1790839315UTCC

Resolved

Admin Dashboard has returned to operational. Auto-resolved by health probe.

Oct 1, 2026 · 07:23 1790839383UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 27, 2026 → Sep 27, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5019 ms). Investigating.

Sep 27, 2026 · 09:10 1790500213UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 27, 2026 · 10:10 1790503804UTCC

Webhook Dispatcher — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Webhook Dispatcher

Investigating

Webhook Dispatcher is reporting an outage. Auto-detected by health probe (latency 11 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Webhook Dispatcher has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Statement Generator — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Statement Generator

Investigating

Statement Generator is reporting an outage. Auto-detected by health probe (latency 8 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Statement Generator has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Payout Processing — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Payout Processing

Investigating

Payout Processing is reporting an outage. Auto-detected by health probe (latency 20 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Payout Processing has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Royalty Calculation Engine — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Royalty Calculation Engine

Investigating

Royalty Calculation Engine is reporting an outage. Auto-detected by health probe (latency 9 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Royalty Calculation Engine has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Store Reporting Feed — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Store Reporting Feed

Investigating

Store Reporting Feed is reporting an outage. Auto-detected by health probe (latency 10 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Store Reporting Feed has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Takedown Processing — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Takedown Processing

Investigating

Takedown Processing is reporting an outage. Auto-detected by health probe (latency 19 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Takedown Processing has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

DDEX Packaging — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · DDEX Packaging

Investigating

DDEX Packaging is reporting an outage. Auto-detected by health probe (latency 24 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

DDEX Packaging has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Release Ingest & QC — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Release Ingest & QC

Investigating

Release Ingest & QC is reporting an outage. Auto-detected by health probe (latency 35 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Release Ingest & QC has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

DSP Delivery Pipeline — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · DSP Delivery Pipeline

Investigating

DSP Delivery Pipeline is reporting an outage. Auto-detected by health probe (latency 28 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

DSP Delivery Pipeline has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

Artist Portal — service degradation detected

Resolved Major

Sep 26, 2026 → Sep 26, 2026 · Artist Portal

Investigating

Artist Portal is reporting an outage. Auto-detected by health probe (latency 351 ms). Investigating.

Sep 26, 2026 · 22:26 1790461578UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Sep 26, 2026 · 22:29 1790461753UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 24, 2026 → Sep 24, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 361 ms). Investigating.

Sep 24, 2026 · 09:10 1790241005UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 24, 2026 · 09:15 1790241303UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Sep 22, 2026 → Sep 22, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 5022 ms). Investigating.

Sep 22, 2026 · 12:50 1790081413UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Sep 22, 2026 · 12:55 1790081703UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Sep 14, 2026 → Sep 14, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 5035 ms). Investigating.

Sep 14, 2026 · 12:00 1789387218UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Sep 14, 2026 · 12:05 1789387504UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 12, 2026 → Sep 12, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3041 ms). Investigating.

Sep 12, 2026 · 22:00 1789250410UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 12, 2026 · 22:09 1789250984UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 12, 2026 → Sep 12, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3030 ms). Investigating.

Sep 12, 2026 · 21:30 1789248610UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 12, 2026 · 21:35 1789248903UTCC

Web Application — service degradation detected

Resolved Minor

Sep 10, 2026 → Sep 10, 2026 · Web Application

Investigating

Web Application is degraded. Auto-detected by health probe (latency 5223 ms). Investigating.

Sep 10, 2026 · 17:29 1789061353UTCC

Resolved

Web Application has returned to operational. Auto-resolved by health probe.

Sep 10, 2026 · 17:30 1789061404UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 9, 2026 → Sep 9, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3015 ms). Investigating.

Sep 9, 2026 · 21:20 1788988809UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 9, 2026 · 21:25 1788989103UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 7, 2026 → Sep 7, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3019 ms). Investigating.

Sep 7, 2026 · 03:30 1788751820UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 7, 2026 · 03:39 1788752367UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 7, 2026 → Sep 7, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5041 ms). Investigating.

Sep 7, 2026 · 03:30 1788751820UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 7, 2026 · 03:39 1788752367UTCC

Artist Portal — service degradation detected

Resolved Minor

Sep 3, 2026 → Sep 3, 2026 · Artist Portal

Investigating

Artist Portal is degraded. Auto-detected by health probe (latency 4734 ms). Investigating.

Sep 3, 2026 · 15:35 1788449716UTCC

Resolved

Artist Portal has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 15:40 1788450004UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 3, 2026 → Sep 3, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 3012 ms). Investigating.

Sep 3, 2026 · 03:15 1788405319UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 03:20 1788405604UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 3, 2026 → Sep 3, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5036 ms). Investigating.

Sep 3, 2026 · 03:15 1788405319UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 3, 2026 · 03:20 1788405604UTCC

CDN & Asset Delivery — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · CDN & Asset Delivery

Investigating

CDN & Asset Delivery is reporting an outage. Auto-detected by health probe (latency 5014 ms). Investigating.

Sep 2, 2026 · 14:52 1788360732UTCC

Resolved

CDN & Asset Delivery has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 14:55 1788360904UTCC

Streaming Analytics API — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Streaming Analytics API

Investigating

Streaming Analytics API is reporting an outage. Auto-detected by health probe (latency 5015 ms). Investigating.

Sep 2, 2026 · 12:05 1788350724UTCC

Resolved

Streaming Analytics API has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 12:10 1788351004UTCC

Webhook Dispatcher — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Webhook Dispatcher

Investigating

Webhook Dispatcher is reporting an outage. Auto-detected by health probe (latency 8002 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Webhook Dispatcher has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349885UTCC

Email Delivery — service degradation detected

Resolved Major

Sep 2, 2026 → Sep 2, 2026 · Email Delivery

Investigating

Email Delivery is reporting an outage. Auto-detected by health probe (latency 8003 ms). Investigating.

Sep 2, 2026 · 11:45 1788349555UTCC

Resolved

Email Delivery has returned to operational. Auto-resolved by health probe.

Sep 2, 2026 · 11:51 1788349896UTCC